Privacy Policy
Effective Date: 08 January 2026
OccuSafe Training ("we", "us" or "our") is committed to protecting your privacy and ensuring your personal data is handled responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make enquiries, book training courses, or use our services.
1. Who We Are
OccuSafe Training is a UK provider of health & safety training, qualifications, and related services for the construction and utilities sectors.
Contact details:
Bookings@OccuSafe.co.uk
2. Information We Collect
We collect:
Identity and contact information (name, job title, company name, email, phone, address)
Training-related data (course bookings, assessments, qualification details, NVQ/NPORS/CPCS information)
Technical and usage data from our website (IP address, browser type, cookies, etc.)
3. How We Use Your Personal Data
We use your data to:
Process and manage your course bookings and training delivery
Arrange and issue qualifications, certificates, and competence cards
Provide customer support and respond to enquiries
Send relevant updates about our services (where lawful)
Comply with legal and regulatory obligations
4. Sharing Your Personal Data
We may share your personal data with trusted third parties where necessary to deliver our services. This includes:
Other training centres and delivery partners we work with — we share relevant delegate information (such as name, contact details, and course requirements) so they can assist with training delivery, venue management, or assessment when we partner for specific courses.
Awarding and certification organisations such as CITB, NOCN, SiteRight, UKATA, NPORS, and CPCS — to register you for qualifications, process assessments, and issue official certificates or competence cards.
Our own qualified trainers, assessors, and venues involved in delivering your training.
Professional advisers (e.g., accountants or legal counsel) where required.
Regulatory bodies or authorities when legally obliged.
We only share the minimum data necessary and ensure appropriate agreements (such as data sharing or processing agreements) are in place with all partners to protect your information. We do not sell your personal data to third parties for marketing purposes.
5. Lawful Basis for Processing and Sharing
We rely on:
Performance of a contract (when you book a course with us)
Legitimate interests (to run our business and provide quality training)
Legal obligation (to maintain accurate training and certification records)
Consent (where we specifically ask for it, e.g., for certain marketing)
6. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
7. How Long We Keep Your Data
We retain your data only as long as necessary. Training and certification records are typically kept for 6–7 years (or longer if required by law or industry standards).
8. Your Rights
Under UK GDPR you have the right to:
Access, correct, or request deletion of your personal data
Object to or restrict processing
Withdraw consent at any time (where consent is the basis)
Complain to the Information Commissioner’s Office (ICO)
To exercise these rights, please contact us using the details above.
9. Cookies
Our website uses cookies. Please see our separate [Cookie Policy] for more information.
10. Changes to This Privacy Policy
We may update this policy occasionally. The latest version will be posted here with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Bookings@OccuSafe.co.uk
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you are unhappy with how we have handled your personal data.
